Customer Service & Tech Support
Bespoke Support for Global Leaders
RKS Solutions provides high-tier, bespoke operational and automation support exclusively for founders and small teams. I design intelligent workflows and technical systems that turn complex goals into efficient realities. My focus is on delivering premium, request-only assistance to help you scale while reclaiming your strategic focus.
Tailored Support Menu
I provide high-tier operational support by leveraging a specific tech stack to build your efficiency. Each service is customized using industry-leading automation and management tools.
Professional Expertise & Qualifications
Outlined below are selected work experiences and educational achievements that are most relevant to how I support clients today.
WORK EXPERIENCE
RKS Solutions – Freelance Operations & Automation Specialist
February 2026 – Present
- Design and implement automation systems in Make, Zapier and Airtable for founders and small teams.
- Set up CRM and lead traking flows in Airtable to reduce manual admin and keep overview.
Empowerly Marketing – Virtual Assistant
March 2026 – Present
- Creating and managing Meta ads from design to deployment, including Canva visuals and Make workflows. Supporting daily administrative tasks and ensuring efficient operational support for all clients.
The Freedom Architect – Technical Virtual Assistant (Automation Services)
- Design and maintain automated workflows in Make and Zapier. Translate strategy into clear, reliable systems.
September 2025 – Februari 2026
Public Health Service of Amsterdam – Intern, Travel Health Department
January 2023 – July 2023
- Conducted research on malaria prevention and traveler health education.
EDUCATION
Vrije University of Amsterdam – Master in Health Sciences
September 2023 – November 2024
- Specialisation in Infectious Diseases and Public Health. Internship at the Public Health Service of Amsterdam.
University of Utrecht – Bachelor in Science and Innovation Management
September 2018 – February 2022
- Specialisation in Life Sciences. Bachelor thesis on mHealth.
EXTRACURRICULAR ACTIVITIES
Committee Chair
January 2024 – August 2024
- Responsible for leading the committee and acting as main point of contact. Prepared and chaired meetings.
Committee Treasurer
September 2022 – November 2022
- Responsible for the committee’s finances, including preparing the budget and final financial report.
TECHNICAL SKILLS
- I utilize a diverse stack of industry-leading tools to streamline operations and deliver technical excellence.
- Automation & workflow tools: Make (Integromat), Zapier, Manychat.
- CRM & project management: Salesforce, Airtable.
- Marketing & design: Meta Ads Manager, Canva, Claude AI.
- Communication & collaboration: Slack, Microsoft Teams, Zoom, Google Meet, Skype, Bluemail.
- Office productivity: Microsoft Office Suite (Word, Excel, PowerPoint).
- Data analysis: SPSS, STATA, MAXQDA.
Ready to Optimize Your Operations?
Request a 20-minute intro call to discuss your goals. I review all requests personally and respond within 24 hours. My support is an ideal fit if you are:
- A Series A+ Founder looking to delegate core operations
- A Leader in need of intelligent technical automation
- A Business scaling workflows across global time zones
Project Status
Working Hours
Currently accepting new remote engagements. Requests are typicaly processed within 24 hours.
Monday - Friday, 08:00 to 22:00 WITA (UTC+8). This is 7 hours ahead of Amsterdam (CET). Flexible for global needs.
BOOK NOW • REQUEST-ONLY ACCESS • RESPOND WITHIN 24H • SCHEDULE INTRO MEETING •